August 1, 2024
Lynette Cheah, University of the Sunshine Coast
The surge in online purchases is increasing parcel delivery traffic and emissions. One solution is to take advantage of the trips people are already making to get parcels to their destinations.
July 10, 2024
Tijl Grootswagers, Western Sydney University; Genevieve L Quek, Western Sydney University, and Manuel Varlet, Western Sydney University
Our research shows our brains are still evaluating our decisions even as we act them out. Better awareness of what influences last-minute decision-making can help us make better choices.
June 17, 2024
Park Thaichon, University of Southern Queensland
When you’re spending up at the end of financial year sales, it’s important to understand the refund and exchange policies of different retail stores.
June 3, 2024
Yoonseock Son, University of Notre Dame; Angela Aerry Choi, Sungkyunkwan University; Corey Angst, University of Notre Dame, and Kaitlin Wowak, University of Notre Dame
Not even online shopping is free from gender bias.
May 2, 2024
Nick Hajli, Loughborough University and Nick Jennings, Loughborough University
Unravelling authenticity in the digital age.
April 18, 2024
Nisreen Ameen, Royal Holloway University of London
Increased confidence from its AI developments, as well as the spending might of the TikTok generation, may have played a role.
January 1, 2024
Brent Coker, The University of Melbourne
Websites with e-commerce features are increasingly affordable, and since the barrier to entry for starting a dropshipping business is low, it has become a popular method for making extra money.
December 13, 2023
Shoplifting has been hyped as a driver of chain-store closures, but did these companies ever really understand urban environments in the first place?
November 23, 2023
It’s legal for a merchant to get your card details over the phone – but it can still be risky. Here’s what you need to know to stay safe.
November 22, 2023
Ayalla A. Ruvio, Michigan State University and Forrest Morgeson, Michigan State University
With the state of the economy unclear, shoppers seem hesitant to get too festive, too fast.
October 25, 2023
To make a real change to our high streets, we need to think about about the social purpose and economic functions of these areas.
October 24, 2023
October 6, 2023
If the competition regulator gets its way, it could force significant changes to the online shopping giant.
September 19, 2023
David Maimon, Georgia State University and Saba Aslanzadeh, Georgia State University
Buyers and sellers alike use this system to not get caught.
September 5, 2023
Shasha Wang, Queensland University of Technology and Xiaoling Guo, The University of Western Australia
While Temu employs common sales promotion tactics seen on other e-commerce platforms, it uses what is arguably the broadest range of these techniques.
August 22, 2023
July 20, 2023
Talks between the the International Brotherhood of Teamsters and company bosses have broken down. A supply chain expert explores what could happen next.
July 19, 2023
Returns cost companies billions of dollars in lost sales. They also generate emissions and packaging waste. Two logistics experts offer some tips from psychology for more sustainable returns.
June 14, 2023
Returns are becoming a costly sustainability problem for retailers and the planet. A supply chain expert explains.
May 25, 2023
People in rural areas have less access to supermarkets in general. When it comes to online grocery shopping, just over 11% of those have no choice at all.
